Privacy Policy for BlueBird Plumbing

Welcome to BlueBird Plumbing (“https://mybluebirdservices.com/”). We value your privacy and understand the importance of protecting your information when using our services. This policy explains how we handle the information collected from visitors to our Site, whether they are browsing or using our services.

What is Personally Identifiable Information?

“Personally Identifiable Information” refers to any data used to identify, contact, or locate a specific person. This may include but is not limited to, names, addresses, phone numbers, email addresses, and payment information. Personally Identifiable Information does not include data collected anonymously (without personal identification) or demographic information not connected to an individual.

What Information Do We Collect?

We collect basic profile information from all of our Visitors and additional information from Authorized Customers, such as:

  • Name
  • Email address
  • Phone number
  • Address

This information helps us provide and enhance our services.

Who Collects the Information?

In addition to our collection practices, third-party vendors (such as payment processors or service providers) may collect information from our Visitors and Authorized Customers. We encourage these third-party vendors to disclose how they use any personal information provided to them. We do not control how these third parties use information, but we select them carefully to ensure your privacy is respected.

How We Use Personally Identifiable Information

We use the information we collect to:

  • Customize the Site experience for Visitors
  • Provide relevant service offerings
  • Process purchases, service requests, and other transactions
  • Respond to inquiries from Visitors and Authorized Customers

We may also send communications about service updates, new offerings, or promotional opportunities, but you can opt out of these communications.

Information Sharing

We may share Personally Identifiable Information with other Authorized Customers who are evaluating service opportunities. We may also provide aggregated, non-personally identifiable information to third parties to help us improve our services.

You may opt out of receiving unsolicited communications by responding to emails or by contacting us directly.

How Is Personally Identifiable Information Stored?

BlueBird Plumbing securely stores your Personally Identifiable Information. Access to this information is restricted to employees or third parties who need it to perform specific services. We take appropriate security measures to protect against unauthorized access, use, or disclosure.

Cookies

Cookies are small data files stored on your browser when you visit our Site. BlueBird Plumbing uses cookies to:

  • Understand user preferences and enhance their experience
  • Provide security features for Authorized Customers, such as automatic log-off after periods of inactivity
  • Track website usage patterns and improve our services

You can disable cookies through your browser settings, but this may affect the functionality of certain features on our Site.

Cookies Used by Third Parties

Some third-party service providers may use cookies to collect information about your interaction with the Site. Please review their privacy policies for more details.

How We Use Login Information

We collect login information, including IP addresses, browser types, and pages visited, to help us analyze trends and improve the Site’s performance.

Partners and Third-Party Access to Information

We may partner with third-party vendors with limited access to Personally Identifiable Information to evaluate service eligibility. While we strive to protect your privacy, our policy does not cover the collection practices of these third parties.

Security Measures

We regularly audit our security practices and enforce strict access controls. Sensitive data, like credit card information, is encrypted during transmission to protect it. Although we take precautions to safeguard your data, no system can be completely secure, and we cannot guarantee against all potential risks.

Correcting Information

Visitors and Authorized Customers can update or correct their Personally Identifiable Information by contacting us at [email protected].

Deleting or Deactivating Information

You may request to have your Personally Identifiable Information deleted or deactivated. While we honor such requests, some residual data may remain in our backups. Once deactivated, we will no longer use your information.

Your Rights

Under data protection law, you have certain rights, including:

  • The right to access your information
  • The right to correct or erase your information
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent or file a complaint

Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us so we can delete it promptly.

Compliance with Laws

BlueBird Plumbing may disclose Personally Identifiable Information when required by law or in response to legal requests, such as court orders or subpoenas. We will also disclose information if necessary to protect the safety and security of our Visitors and Authorized Customers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and if the changes significantly affect your privacy rights, we will notify you directly.

Links to Other Websites

Our Site may contain links to external websites. We encourage you to review their privacy policies, as their practices may differ from ours.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].